One secure place to follow your project.
When you work with us, the client portal will bring your project's progress, files, approvals and messages together in one place.
The portal is being built now. Until it opens, your project lead shares every update with you directly.
Waiting on you
- Approve the homepage designReview
- Upload your brand filesReview
Milestones
- Discovery
- Design
- Build
- Launch
Recent files
How we work together
From the first conversation to launch and support.
Ten clear steps. You always know what happens next, and what we need from you.
- 01
Enquiry
You tell us about your business through the website or a message. We reply with a time to talk.
- 02
Free consultation
We discuss your goals and challenges, understand your requirements and give an initial recommendation.
- 03
Proposal
You receive a proposal with scope, timeline and price, then accept it or ask for changes.
In the portal - 04
Agreement
You confirm the terms. Your acceptance is recorded and the project is created.
In the portal - 05
Onboarding
You receive an invitation, set up your account, add your team and complete a short checklist.
In the portal - 06
Project in progress
You follow milestones and updates, and see clearly anything that is waiting on you.
In the portal - 07
Review and approval
You approve each deliverable or request a change. Changes to scope are agreed before work continues.
In the portal - 08Planned
Invoice and payment
Invoices and secure online payment, linked to agreed milestones.
In the portal - 09
Launch and handover
You receive the final files, documentation and training, with access handed over properly.
In the portal - 10
Support
You raise a request and follow it until it is resolved.
In the portal
Inside the portal
What you will see
Overview
Active projects, next milestones and anything waiting on you.
Projects and milestones
Scope, team, timeline and progress based on milestones, not guesses.
Approvals
Every decision in one list, with a record of who approved what and when.
Files
Deliverables with their versions, stored privately.
Messages
One conversation per project, with attachments.
Proposals and agreements
Versions, acceptance and change requests.
Support
Requests after launch, and their status.
Team and roles
Invite colleagues as owner, manager, accountant or viewer.
Secure by design
Private to your organisation.
- Each person signs in with their own account and role.
- Access is checked on the server for every request.
- Files are private and shared through short-lived links.
- Approvals and important actions are recorded.
Common questions
When will the portal open?
We are building it now and will open it to clients once it has been tested and reviewed for security. We will not give a date until it is ready.
Do I need the portal to start a project?
No. Projects start today with a consultation and a proposal, and your project lead shares updates directly. Your project moves into the portal when it opens.
Can my whole team use it?
Yes. The account owner can invite colleagues and give each one a role, so everyone sees what they need.
How are payments handled?
Online invoice payment is planned for a later stage. Until then, invoices and payment details are shared with you directly.
Start with a free consultation.
Tell us about your business. We will recommend a sensible next step.