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Scale Lab IT
Scale Lab IT
Commerce & Hospitality

Retail & E-commerce

Shop, online store and stock working from one set of numbers.

Retail grows channel by channel: a shop, then a Facebook page, then a website. Each one ends up with its own orders, prices and stock.

Retail & E-commerce
  • E-commerce store
  • Inventory & POS
  • ERP system
  • Facebook & Instagram ads
  • Conversion optimization

Results by product

Sales, margin and returns are visible per item and per channel.

  1. One product list
  2. Orders from every channel
  3. Shared stock
  4. Delivery and updates
  5. Results by product
Illustrative system map, not a client product

Common problems

Where it breaks today

  • An item sold in the shop still shows as available online.
  • Orders from messages, the website and the counter are recorded in different places.
  • Nobody knows which products actually make money after discounts and returns.
  • Repeat customers are not recognised, so every sale starts from zero.

Oversold stock and slow replies cost the sale today and the customer tomorrow.

A connected system

How it works when everything is connected

  1. 01

    One product list

    Items, variants and prices are kept once and used everywhere.

  2. 02

    Orders from every channel

    Counter, website and social orders land in one order list.

  3. 03

    Shared stock

    Each sale reduces the same stock count, whichever channel it came from.

  4. 04

    Delivery and updates

    Couriers are booked and customers are told where their order is.

  5. Results by product

    Sales, margin and returns are visible per item and per channel.

Matching starter package

Operations: Stock, sales and accounts in one place

Live numbers for stock and sales, and reports in minutes, not days.

  • ERP system
  • Inventory & POS
  • Dashboards & reports

Commerce & Hospitality

Related industries

Free initial consultation

Start with a free conversation about your business.

Tell us what you want to build, automate, secure or grow. We will listen first, then suggest a sensible way forward.

In the consultation, we:

  • Discuss your business goals and challenges
  • Understand your current requirements
  • Give an initial solution recommendation
  • Agree the right next steps

We do not publish fixed prices. Every quote is prepared after we understand the scope, complexity, requirements and delivery expectations. A full audit or detailed implementation plan is scoped separately.

Illustrative technology consultation room with laptops and a presentation screen